33 Fascinating Video Conferencing Statistics | 2022 Data

A remote employee having a meeting through video conferencing software.

When the pandemic first hit the United States in 2019, things got pretty rough for a while. Due to quarantines and mandatory isolation, people had to stop getting together with friends and family, schools had to change the way students and teachers interacted (if they even stayed open at all). Along with all of this: Employees couldn’t go to work the same way that they used to.

We had to make some adaptations to the way society functioned, and fast. One of these changes that quickly became widely accepted as “the new normal” was the use of video conferences in place of in-person meetings and social events. Here are 32 video conferencing statistics you may not know about.

How Many Businesses Use Video Conferences?

When the pandemic was in full swing, many institutions had to implement the replacement of in-person meetings, instead opting for video conferences. In doing so, they gave themselves a fighting chance during some of the hardest times in recent US history. Many businesses, in fact, still prefer using video conferencing instead of in-person meetings to this day.

  • As many as 78% of American corporations were using video conferencing software on a routine basis, as of January of 2022, and that number hasn’t gone down.
  • As of July 2022, approximately 90% of businesses had invested in some sort of video conferencing software as a way of bringing people together without actually having to physically be together.
  • Companies with over 250 employees are more likely to purchase video conferencing software, with over 83% of them already having done so.
  • A little over 58% of companies not only use video conferencing software, but they do so on a daily basis to keep operations running.
  • Around 28% of companies with less than 250 employees use video conferencing routinely.

While companies that used video conferencing before 2020 were few and far between, now it is becoming difficult to find companies that don’t use video conferencing. From these statistics, many companies are using video conferencing routinely, and have invested more in video conferencing.

What do Businesses Use Video Conferencing for?

Business owners and team leaders have discovered since the pandemic that video conferences present a load of opportunities, and a large number of them continue/ will continue to use them even after pandemic restrictions are lifted. Video conferences can be used for things like job interviews, onboarding training, engaging remote workers, and cross-department collaboration.

  • According to recent surveys and studies, as many as 80% of one-on-one meetings within businesses that have invested in video conferencing software are done using said software, as well as 78% of team meetups.
  • 89% of employees, especially those who work remotely, have reported that they feel like video conferencing helps them feel more connected to their colleagues and at home in their company.
  • When looking for a new hire, as many as 86% of employers will use video conferencing software to interview potential new employees, with as many as 66% of interviewees preferring to do interviews this way.
  • It is estimated that 77.2% of businesses plan to use video conferencing as their primary method of B2B interactions.
  • 76% of employees use video conferences to work remotely without having to decrease the amount that they can contribute to their company.
  • 77% of people who participated in surveys reported that they use a laptop or desktop computer when participating in video conferences, whereas others used some form of mobile device.

The use of video conferencing software has definitely grown, as well as the ways video conferencing has been used. It also has been shown to change how people interact with their jobs, without completely uprooting their productivity.

Video Conferencing and Remote Work

There are a lot of benefits to remote work, but it does make the social and interpersonal aspects of business a bit more complicated. The pandemic caused a huge influx of remote work, and so companies turned to video conferencing as a solution to these problems. The more remote work an employee is expected to do, the more likely they are to rely (at least in part) on video conferencing software.

  • Although 77% of remote workers report better performance when working from home, 23% of them are more likely to work far more hours when doing so, compared to what they would normally work in an office setting.
  • 73% of remote workers report that their companies require them to perform projects or other collaborations across departments, and 43% of them do so via video conference as opposed to having to be left out or go to in-person meetings.
  • Post-pandemic, 66% of employees have reported noticing an increase in the number of virtual team exercises and collaborations via video conferencing.
  • 72% of companies have reported an influx in virtual collaborations with their clients.
  • 87% of employees even claimed that they feel more connected to colleagues and employers when using video conferencing instead of in-person meetings.
  • A significant number of people have stated that they plan to keep working from home (or otherwise remotely) even after they are given the option of returning to the office.

How can Video Conferencing Help Companies Save Money?

Video conferencing can help companies make employees feel more connected and increase efficiency, but it can also help save money for both businesses and workers in the long run.

  • The use of video conferences can help reduce the need for employee travel by around 30%, and total business travel overall by up to 47%. This reduces the amount of money spent on transportation, accommodations, etc.
  • Overall, United States companies spend a total of $37 billion on travel for in-person meetings and events. By decreasing that amount by 30%, the whole of US businesses could save $11.1 billion (roughly).
  • If businesses reduced the amount of travel required for in-person meetings by 47%, some estimates state that they could potentially save as much as $33,000 annually.
  • On average, it is estimated that around $950 is spent on every business trip for each individual employee between travel expenses, provisions, and accommodations. By eliminating the need for employees to leave home while attending a conference, all parties involved save significantly.
  • Large companies spend a shocking amount on business travel for their employees, with some even spending as much as 10% of their total revenue.17% of that is estimated to be spent on airfare alone.
  • Outside of business travel, it is estimated that the average United States corporate employee will spend thousands of dollars a year commuting to and from their place of employment. By eliminating the need to go to a physical office, none of these commuting costs will be necessary.

Video Conferencing Software

With so many companies and employees relying as heavily as they do on the use of video conferencing on, we’re bound to see some video conferencing market trends emerge in terms of the most used and most popular video conferencing software tools. Which video conferencing software is the best, though?

  • 72% of companies with 500 employees or fewer prefer to use zoom over any other video conferencing method, while 65% of companies with over 500 employees prefer to use Skype over any other video conferencing software.
  • 89% of companies that use video conferencing are likely to use more than one type of video conferencing platform.
  • The record for most video conferencing software downloads was broken in March of 2020 when 62 million downloads occurred in the course of a single week.
  • In the next three years, the market for virtual conferencing tools is expected to grow by $19 billion.
  • Zoom had over 300 million video conference participants every single day in 2020, making it one of the most used video conferencing software platforms.
  • Google Meet had over 100 million video conference participants daily in 2020.
  • There were around 250 million active daily users on Microsoft’s virtual meeting platform, Microsoft Teams, in 2021.
  • Cisco WebEx is one of the current leading video conferencing platforms of this year (2022) with approximately 325 million daily users.
  • The video conferencing market size peaked at $6.28 billion in 2021, and increased by around 20% in 2022, with a total of $7.71 billion.
  • 62% of companies that use video conferences use more than three different video conferencing software options.

The company’s size, field, and budget all play a part in which video conferencing software they choose. No matter what video conferencing software a company chooses, many companies are recognizing the need to incorporate software into their company’s everyday life.

Wrapping Up

From getting used to the idea of video conferencing, to looking for the best video conference software, the way businesses have operated has made a noticeable shift in the past two years. Video conferencing becoming the new normal has impacted companies’ productivity, where companies save money, and how they have brought video conferencing into their daily routines.

About i.e.Smart Systems

i.e.Smart Systems is a Houston, TX based technology integration partner that specializes in design and installation of audio/visual technology and structured cabling. For more than three decades, our team of in-house experts has partnered with business owners, architectural firms, general contractors, construction managers, real estate developers, and designers in the Houston market, to deliver reliable, scalable solutions that align with their unique goals.