A Beginner’s Guide To Visitor Management Systems<\/span><\/h1><\/div>![\"Interior](\"https:\/\/iesmartsystems.com\/wp-content\/uploads\/2020\/07\/southwestern-energy-campus-interior-security-checkpoint-2.jpg\" "\\"southwestern-energy-campus-interior-security-checkpoint-2\\"")
<\/span><\/div><\/div>Think Of Your Visitor Management System As A Product<\/span><\/h2><\/div>Investing resources in the user or client experience is non-negotiable for any business, so much so that the lines have blurred between the product you\u2019re selling and the experience around it. However, few businesses invest the same level of care and strategy into the visitor experience at their offices. Even if you never expect a client to visit your office, there are plenty of reasons to build a visitor management process that is simple, scalable, secure, and user-friendly.<\/span><\/p>\nWhether you expect a few visitors a day or hundreds, a robust visitor management system protects the integrity of your operation and creates positive associations for guests, clients, vendors, and employment candidates.<\/span><\/p>\n<\/div>Visitor Management Systems: Beyond The Sign-in Sheet<\/span><\/h2><\/div>The classic sign-in sheet at the front desk is not just outdated, but it illustrates a number of challenges that modern visitor management overcomes.\u00a0<\/span><\/p>\n<\/div>Accuracy<\/span><\/h3><\/div>When relying on individuals to fill out the information, you are all-but-guaranteed to end up with a paper full of mis-spellings, illegible words, and omissions. It\u2019s also a waste of your receptionist\u2019s time to quality check the sign-in sheet and enforce compliance.<\/span><\/p>\n<\/div>Flexibility<\/span><\/h3><\/div>The paper sign-in process doesn\u2019t allow for much variation. Let\u2019s say you need different information for clients, vendors, and employment candidates. A single template won\u2019t fit everyone\u2019s needs. You\u2019ll end up with confusing or frustrating everyone who uses it.<\/span><\/p>\n<\/div>Customizability<\/span><\/h3><\/div>The same way that different types of visitors have different needs, different departments within your organization may have different criteria for accepting visitors. Especially if there are NDAs or other paperwork involved, you want to automate and simplify each step as much as possible.<\/span><\/p>\n<\/div>Integration<\/span><\/h3><\/div>A paper sign-in process also requires manual data entry if you want the information to be accessible to anyone who doesn\u2019t sit at the reception desk. With a digital system, you can create visibility and facilitate continuous improvement as you monitor visitor patterns. If your building relies on badged access, you want a visitor management system that integrates with your security network to keep things straightforward for everyone.<\/span><\/p>\n<\/div>Speed<\/span><\/h3><\/div>Asking people to stop and write down their information can create unnecessary friction, just like it creates frustration for employees who need to constantly check with the reception desk to see if the right person showed up on time. A digital visitor management process can store a person\u2019s information and call it up quickly and providing notifications to the relevant parties. <\/span><\/p>\n<\/div>Scalability<\/span><\/h3><\/div>If you maintain multiple locations or multiple access points for visitors, say on a college or large hospital campus, the paper sign-in sheet creates fragmentation as soon as the first person uses it. A digital visitor management process allows you to keep a unified record of every visitor from every entrance across your organization.<\/span><\/p>\n<\/div>Great Visitor Management Blends Hospitality With Security And Technology<\/span><\/h2><\/div>
<\/span><\/div>Think Of Your Visitor Management System As A Product<\/span><\/h2><\/div>Investing resources in the user or client experience is non-negotiable for any business, so much so that the lines have blurred between the product you\u2019re selling and the experience around it. However, few businesses invest the same level of care and strategy into the visitor experience at their offices. Even if you never expect a client to visit your office, there are plenty of reasons to build a visitor management process that is simple, scalable, secure, and user-friendly.<\/span><\/p>\nWhether you expect a few visitors a day or hundreds, a robust visitor management system protects the integrity of your operation and creates positive associations for guests, clients, vendors, and employment candidates.<\/span><\/p>\n<\/div>Visitor Management Systems: Beyond The Sign-in Sheet<\/span><\/h2><\/div>The classic sign-in sheet at the front desk is not just outdated, but it illustrates a number of challenges that modern visitor management overcomes.\u00a0<\/span><\/p>\n<\/div>Accuracy<\/span><\/h3><\/div>When relying on individuals to fill out the information, you are all-but-guaranteed to end up with a paper full of mis-spellings, illegible words, and omissions. It\u2019s also a waste of your receptionist\u2019s time to quality check the sign-in sheet and enforce compliance.<\/span><\/p>\n<\/div>Flexibility<\/span><\/h3><\/div>The paper sign-in process doesn\u2019t allow for much variation. Let\u2019s say you need different information for clients, vendors, and employment candidates. A single template won\u2019t fit everyone\u2019s needs. You\u2019ll end up with confusing or frustrating everyone who uses it.<\/span><\/p>\n<\/div>Customizability<\/span><\/h3><\/div>The same way that different types of visitors have different needs, different departments within your organization may have different criteria for accepting visitors. Especially if there are NDAs or other paperwork involved, you want to automate and simplify each step as much as possible.<\/span><\/p>\n<\/div>Integration<\/span><\/h3><\/div>A paper sign-in process also requires manual data entry if you want the information to be accessible to anyone who doesn\u2019t sit at the reception desk. With a digital system, you can create visibility and facilitate continuous improvement as you monitor visitor patterns. If your building relies on badged access, you want a visitor management system that integrates with your security network to keep things straightforward for everyone.<\/span><\/p>\n<\/div>Speed<\/span><\/h3><\/div>Asking people to stop and write down their information can create unnecessary friction, just like it creates frustration for employees who need to constantly check with the reception desk to see if the right person showed up on time. A digital visitor management process can store a person\u2019s information and call it up quickly and providing notifications to the relevant parties. <\/span><\/p>\n<\/div>Scalability<\/span><\/h3><\/div>If you maintain multiple locations or multiple access points for visitors, say on a college or large hospital campus, the paper sign-in sheet creates fragmentation as soon as the first person uses it. A digital visitor management process allows you to keep a unified record of every visitor from every entrance across your organization.<\/span><\/p>\n<\/div>Great Visitor Management Blends Hospitality With Security And Technology<\/span><\/h2><\/div>
Investing resources in the user or client experience is non-negotiable for any business, so much so that the lines have blurred between the product you\u2019re selling and the experience around it. However, few businesses invest the same level of care and strategy into the visitor experience at their offices. Even if you never expect a client to visit your office, there are plenty of reasons to build a visitor management process that is simple, scalable, secure, and user-friendly.<\/span><\/p>\n Whether you expect a few visitors a day or hundreds, a robust visitor management system protects the integrity of your operation and creates positive associations for guests, clients, vendors, and employment candidates.<\/span><\/p>\n<\/div> The classic sign-in sheet at the front desk is not just outdated, but it illustrates a number of challenges that modern visitor management overcomes.\u00a0<\/span><\/p>\n<\/div> When relying on individuals to fill out the information, you are all-but-guaranteed to end up with a paper full of mis-spellings, illegible words, and omissions. It\u2019s also a waste of your receptionist\u2019s time to quality check the sign-in sheet and enforce compliance.<\/span><\/p>\n<\/div> The paper sign-in process doesn\u2019t allow for much variation. Let\u2019s say you need different information for clients, vendors, and employment candidates. A single template won\u2019t fit everyone\u2019s needs. You\u2019ll end up with confusing or frustrating everyone who uses it.<\/span><\/p>\n<\/div> The same way that different types of visitors have different needs, different departments within your organization may have different criteria for accepting visitors. Especially if there are NDAs or other paperwork involved, you want to automate and simplify each step as much as possible.<\/span><\/p>\n<\/div> A paper sign-in process also requires manual data entry if you want the information to be accessible to anyone who doesn\u2019t sit at the reception desk. With a digital system, you can create visibility and facilitate continuous improvement as you monitor visitor patterns. If your building relies on badged access, you want a visitor management system that integrates with your security network to keep things straightforward for everyone.<\/span><\/p>\n<\/div> Asking people to stop and write down their information can create unnecessary friction, just like it creates frustration for employees who need to constantly check with the reception desk to see if the right person showed up on time. A digital visitor management process can store a person\u2019s information and call it up quickly and providing notifications to the relevant parties. <\/span><\/p>\n<\/div> If you maintain multiple locations or multiple access points for visitors, say on a college or large hospital campus, the paper sign-in sheet creates fragmentation as soon as the first person uses it. A digital visitor management process allows you to keep a unified record of every visitor from every entrance across your organization.<\/span><\/p>\n<\/div>Visitor Management Systems: Beyond The Sign-in Sheet<\/span><\/h2><\/div>
Accuracy<\/span><\/h3><\/div>
Flexibility<\/span><\/h3><\/div>
Customizability<\/span><\/h3><\/div>
Integration<\/span><\/h3><\/div>
Speed<\/span><\/h3><\/div>
Scalability<\/span><\/h3><\/div>
Great Visitor Management Blends Hospitality With Security And Technology<\/span><\/h2><\/div>
![\"i.e.](\"https:\/\/iesmartsystems.com\/wp-content\/uploads\/2020\/04\/IESS-Icon-Only.png\" "\\"IESS-Icon-Only\\""){kind=icon}
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